Product Families


The Product Families are designed to make it easier for customers to find and choose products that meet their specific needs. You can group similar products together in one place based on size, price, color, location and etc., so they can easily explore different options. For example, the smartphone family includes different models of smartphones with varying specifications, features, and price ranges, allowing customers to choose based on their preferred brand, operating system, and other factors.

Here, you can:

  • create a new product family by choosing one of the available family types.
  • help display only the preferred product families from existing ones.
  • search for relevant product families.
  • sort the product families by their statuses and types.

Product Family Types

The following product family types are available:

  • Physical Product - refers to tangible items that can be touched, held, and consumed, such as smartphones, books, clothing, etc.
  • Digital Product - refers to intangible commodities only in digital form, such as online articles, e-books, downloadable music, etc.
  • Subscription Product - refers to regular payments to access a specific product or service at set times, such as beauty salons, meal kits, or fitness subscriptions.
  • Appointment Product - refers to serviced-based businesses such as salons, spas, fitness centers, and other professionals who require scheduling and managing customer appointments.
  • Event Product - refers to passes granting access to various events, such as concerts, sports games, conferences, and exhibitions.
  • Table Product - refers to any product related to tables or guests so that customers can reserve it through the website and provide information such as Duration, Slots, Location, Breaktime, etc.
  • Rental product - refers to the business industries, including equipment rental, vacation rentals, event rentals, etc.

Creating a Product Family

Apart from the default product families, you can create a Product Family by assigning some attributes or attribute groups to it.

To create a new Product Family:

  1. Click + New Product Family.
  2. Choose a Product Family Type from the available options.
  3. Fill in the Details (Name) and choose the icon.
  4. Click Save.

Assigning a New Attribute Group

Apart from the default attributes, you can create a New Attribute Group to assign to the product family. The attributes grouped in the family make the product family unique and stand out from the remaining products.

To do so, follow the steps below:

  1. Click New Attribute Group.
  2. Fill in the Group Name.
  3. Select all or only the required attributes from the below list.
  4. Click Save.

You can modify or add attributes to create a New Attribute Group; for more details on creating new attributes, see Products > Attributes.


If you have questions or concerns, contact us directly via the Live Chat box in the lower right corner. Our Support Team will provide you with top-notch quality support 24/7.